Terms and Conditions

All Solutions Heating and Air Conditioning LLC
Last updated: January 2026

1. Overview

These Terms & Conditions (“Terms”) govern your use of the services provided by All Solutions Heating and Air Conditioning LLC (“we,” “our,” or “us”), including our website, service requests, estimates, installations, repairs, and maintenance services. By using our website or scheduling service with us, you agree to these Terms.

2. Services Provided

We offer residential and commercial HVAC services, including:

• Installation of new heating and cooling systems
• Replacement of existing HVAC equipment
• Repairs and diagnostics
• Maintenance and tune‑ups
• System evaluations and recommendations

Service availability may vary based on location, weather, and scheduling.

3. Estimates & Pricing

• Estimates are based on the information available at the time of inspection.
• Prices may change if additional issues are discovered during service.
• Customers will be notified before any additional charges are applied.
• Written estimates may have expiration dates depending on equipment availability and market conditions.

4. Scheduling & Appointments

By scheduling an appointment, you agree to:

• Provide accurate information about your HVAC system
• Ensure safe access to equipment
• Secure pets and remove obstacles
• Be present or have an authorized person available during service

Missed appointments may be subject to a service call fee.

5. Customer Responsibilities

• Providing truthful and accurate information
• Maintaining their HVAC equipment according to manufacturer guidelines
• Ensuring the work area is safe and accessible
• Following post‑installation care instructions

We are not responsible for issues caused by neglect, improper use, or unauthorized modifications.

6. Payment Terms

• Payment is due upon completion of service unless otherwise agreed.
• Accepted payment methods include credit/debit cards, ACH, and digital payment platforms.
• Deposits may be required for equipment orders or installations.
• Unpaid invoices may incur late fees or collection actions.

We do not store full credit card or bank account numbers.

7. Warranty

A. Workmanship Warranty

We guarantee our labor for 1 year from the date of service unless otherwise stated.

B. Manufacturer Warranty

Equipment installed by us is covered by the manufacturer’s warranty.
Coverage varies by brand and product.

C. Warranty Exclusions

Warranty does not cover:

• Normal wear and tear
• Lack of maintenance
• Damage caused by misuse, neglect, or unauthorized repairs
• Issues caused by electrical or structural problems unrelated to HVAC equipment

8. Limitations of Liability

• Pre‑existing issues
• Damage caused by improper use or lack of maintenance
• Losses resulting from delays due to weather, supply shortages, or emergencies
• Indirect, incidental, or consequential damages

Our liability is limited to the cost of the service provided.

9. Cancellations & Refunds

• Service fees are non‑refundable once work has been performed.
• Deposits for equipment orders are non‑refundable once materials have been purchased.
• Refunds for equipment follow manufacturer policies.

If you believe you were billed incorrectly, contact us within 7 days.

10. Website Use

By using our website, you agree not to:

• Attempt to access restricted areas
• Interfere with website functionality
• Use automated tools to scrape or collect data
• Upload harmful or malicious content

We reserve the right to modify or discontinue website features at any time.

11. Privacy

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

12. Third‑Party Links

Our website may contain links to third‑party websites.
We are not responsible for the content, policies, or practices of those websites.

13. Changes to Terms

We may update these Terms at any time.
Continued use of our services constitutes acceptance of updated Terms.

14. Contact Information

For questions about these Terms & Conditions, contact us:
All Solutions Heating and Air Conditioning LLC
Service Area: West Jordan and Salt Lake County, Utah
Email: contact@ashaac.com
Phone: 801‑755‑3040 or 801‑512‑7103